Your Training & Development Dollar Must Multiply
It is now recognized that over 80% of training programs fail! This is because they are delivered as education, which gives intellectual knowledge. In contrast, a skilled facilitator makes someone competent at a given task and able to take action.
Intentional Companies Invest in their people
Investing in your people is not an option or businesses that want growing bottom line results. If you feed a performance vehicle with economy fuel and keep it supervised on quiet roads it will never deliver its design potential. It’s the same with people. So investing in specific development is not optional for a culture of performance.
Turn your ‘unsalesy’ people into creative sellers
Liz has an ability to get unsalesy people selling like champions. You can turn your front-line staff into ‘sales’ people – any personality can learn to create a sale. Turn that day-to-day passivity of the current retail business into a natural flow of interaction that will create something engaging and memorable for customers.